Managed Support

Excellent Uptime, Fast Website, Helpful Support.

Managed Support Included Free

How much do you spend on IT experts to install scripts, update Wordpress, cleanup sites after they have been hacked, and troubleshoot nuisance issues during setup? Our guess is too much!

Managed Support is included on all Cloud Hosting and Cloud Server plans at no additional cost. Managed Support is the best service you can imagine and covers simple to complex administrative tasks. Third party installation of scripts, troubleshooting, migrations, backup assistance, and cleanup from hacked sites is all included.

Managed vs. Managed +

Customers who wish VaultPress (Wordpress Realtime Backups) and Wordpress and Plugin monthly security updates (Performed by our trained technicians) can do so for a nominal monthly fee.

Imagine a world where your sites are updated each month and you didn't have to do a thing. Ever seen the white screen of Wordpress? Our techs know how to fix it and let you know what is causing the problem. Better yet, they perform this each month on schedule so you don't have to worry about your security.

Server Administration Package Comparison

Server Administration Package Comparison Managed Managed +
 Live Chat, Phone, Ticket 24 x 7 x 365
 cPanel and Third Party Script Support
 ZipSafe™ Automated Backups (Cloud Hosting)
 OS / Software Updates (Cloud Server)
 PING Monitoring - 10 Minute Polling
 Server Hardening (performed on delivery)
 Free Migration from Current Web Host
 VaultPress for Wordpress (Realtime Backups)  
 Wordpress & Plugin Updates (Performed Monthly)  

ZipSafe™ Automated Backups

Cloud Hosting packages are all backed up by our automated script ZipSafe™. Cloud Server customers have the flexibility of RSYNC, R1Soft, and Snapshots to cover their higher level backup requirements.

VaultPress By Automattic

Comprehensive backup for your WordPress blog. Features 1-click database restores, downloadable archives, stats, and activity log. Couple this with ServerGenie's fantastic managed support team and you can rest easy.

Server / Web App Uptime Monitor

Basic PING monitoring is included on all cPanel Cloud and Cloud Server hosting plans. If you would like the ability to monitor additional TCP applications those are also available for a nominal fee.

Quick Contact

What's New

VaultPress w/ Managed +

Realtime security scans, realtime backup, and our highest level technicians performing monthly security updates and audits on your blog. This includes updating Wordpress as well as all plugins to keep your blog safe from hackers.

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